Privacy Policy

This Privacy Policy (hereinafter also referred to as the Privacy Policy) contains information on how DRONESPACELABS LIMITED LIABILITY COMPANY (hereinafter also referred to as the Company, we, us), as a data controller, collects, uses, and discloses personal data, as well as what measures it takes to protect personal data provided by users and visitors of the Website (hereinafter also referred to as the User, you, your), including, but not limited to, when you receive services that we provide or may provide in the future through the Website.
By using the Website or any other related product or service, you confirm your agreement with this Privacy Policy. Please read this Privacy Policy carefully every time before using the Website and before providing us with any information. If you do not agree with the terms of this Privacy Policy, do not access the Website or any other aspect of our business.1. DEFINITIONSIn this Privacy Policy, the following terms are used with the meanings set forth below:
1.1. Website – an internet resource belonging to the Company, hosted on the global Internet at: https://dronespacelabs.com/ (including its subdomains and websites translated into other languages).
1.2. Company, we, us – DRONESPACELABS LLC, a company registered and operating under the laws of Ukraine, identification code: 45238876, legal address: 02094, Kyiv city, Hnata Khotkevycha street, building 12, office 177.
1.3. User – a person or organization using the Website.
1.4. Personal Data – data or a set of data about an individual that can identify him or her. This may be anything, in particular:information that the User provides about themselves in the process of using the Website;information that the User provides about themselves;data that are automatically transmitted to the Website's services when the User uses them through software installed on their device, including IP address, cookie data, information about the User's browser (or other program used to access the Website), technical specifications of the hardware and software used by the User, date and time of access to the Website, addresses of the requested pages, and other similar information;any other information about the User, the processing of which is provided for by this Privacy Policy.
1.5. Goods – a list of goods presented on the Website for the purpose of their sale.

1.6. IP Address – a unique network address of a node in a computer network built on the IP protocol.

1.7. Personal Data Processing – any operation or set of operations with personal data or sets of personal data with or without the use of automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

1.8. Confidentiality of Personal Data – a mandatory requirement for a person who has gained access to personal data not to allow their dissemination without the consent of the personal data subject or the presence of another legal ground.

1.9. Controller – means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.10. Consent – means any freely given, specific, informed and unambiguous indication of the User’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of their personal data.

Unless the context requires otherwise, reference to one gender includes reference to the other gender; words in the singular include the plural, and in the plural include the singular; any words following the terms "including," "in particular," "for example," "including, but not limited to," or any similar expressions shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms; section headings do not affect the interpretation of this Privacy Policy. 

2. GENERAL PROVISIONS2.1. This Privacy Policy applies to data obtained on the Website and any other resources used or owned by us. The Website includes any web pages, interactive features, widgets, blogs, social media plugins, as well as online and offline offers that link to this Privacy Policy.

2.2. We treat the personal data of all persons who have visited the Website, as well as those who use the Website, with great respect. In this regard, we strive to protect the confidentiality of personal data, thereby creating and ensuring the most comfortable conditions during the use of the Website for every User.

2.3. This Privacy Policy explains what we do with the personal data collected when using the Website. The effect of this Policy does not extend to the actions of companies that we do not own or control, or individuals who are not managed by us.

2.4. We control the methods of collecting personal data and determine the purposes for which we use personal data. We are the personal data controller for personal data protection legislation.

2.5. By using the Website or otherwise providing the relevant consent on the Website, you thereby agree to the transfer of your personal data to us, its processing, storage, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction, including by third parties, in accordance with this Privacy Policy.

2.6. To receive more detailed information related to the protection of personal data, if you have questions or concerns regarding our processing of your personal data, or to submit a request, you can contact us by sending an email with detailed information to the email address: .moc.liamg%40sbalecapsenord You can also contact us at the following postal address: 02094, Kyiv city, Hnata Khotkevycha street, building 12, office 177.


3. DATA WE COLLECT ABOUT YOU3.1. Depending on how you use the Website, we may collect, process, store, and transfer different types of personal data about you, including:

3.1.1. Data Provided by the User. You voluntarily provide us with personal data by using the Website or interacting with us in any other way. Collected information about you and your customers may include the following:

first and last name;

email address;

postal address;

IP address;

phone number;

information that the User provides for the possibility of using the Website. By providing us with this information, you agree that we collect, use, transfer, store, and disclose it according to the rules described in this Privacy Policy.

3.1.2. Technical Data related to your use of the Website: such as IP address used to connect your device to the Internet, your login information (if any), browser type and version, location data (up to the city level), time zone setting, browser plug-in types and versions, operating system, information about your visit, including full uniform resource locators (URLs), clickstream to, through and from our Website (including date and time), page response time, download errors, duration of visits to certain pages, information about page interaction (such as scrolling, clicks, and mouse-overs), methods used to navigate away from the page, other technical data collected through cookies, pixel tags, and other similar technologies that uniquely identify your browser.

3.1.3. Usage Data: such as information you viewed or searched for, and information about how you use our Website.

3.1.4. Marketing Data: such as your preferences in receiving marketing from us and third parties.

3.1.5. Communication Data: messages in chats with the Website support service, emails, and registration forms, as well as your other messages and responses to our messages.

3.1.6. Anonymous Information. We may create records of anonymous data from personal information that does not allow for the identification of the user. We use such information to analyze request patterns and usage characteristics. This information helps us improve the Website and navigation on our Website. We reserve the right to use anonymous information for any purpose and disclose it to third parties at our sole discretion.

3.2. We also collect, process, and provide Aggregated Data, such as statistical or demographic data, for any purpose. Aggregated Data may be derived from your personal data, but is not considered personal data under current legislation because these data do not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of Users who access a specific feature of the Website. However, if we combine or connect Aggregated Data with your personal data so that they can directly or indirectly identify you, we treat the combined data as personal data to be used in accordance with this Privacy Policy.

3.3. We do not collect any Special Categories of Personal Data about you (this includes details about your racial or ethnic origin, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic or biometric data).

4. COLLECTION OF PERSONAL DATA4.1. We use various methods to collect personal data about our Users, including through:

Direct Interaction with You. You personally provide us with your personal data during interaction with us, namely: when you visit our Website, use our Website; submit a request to receive marketing information; participate in promotions and surveys; provide feedback or contact us, etc.;

Automated Technologies or Interactions. During your interaction with our Website, we may automatically collect Technical Data about your device, your actions, and viewing patterns. We collect this personal data using cookies, server logs, and other similar technologies. We may also receive technical data about you if you visit other websites that use our cookies;

Open Sources to obtain information about you. For example, receiving information from government agencies; publicly available information on the Internet.

4.2. We collect only the personal data (for example, first and last name, email address, contact phone number, etc.) that is consciously and voluntarily provided by you as the personal data subject for the purpose of using the Website, which, in accordance with legislative requirements, is the personal data subject's consent to the processing of personal data in accordance with the purpose and objectives of their processing formulated in this Policy.


5. PURPOSES OF PERSONAL DATA USE5.1. We process your personal data only for the purpose of fulfilling legal obligations arising from our legitimate interests.

5.2. We will use and disclose Personal Data for the following purposes:

for administration, updating, maintenance, protection, and improvement of the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting);

for storing information containing personal data in backup systems;

for disclosing data to our service providers, agents, subcontractors, and other related organizations, our group companies, and affiliates;

ensuring the security and protection of the rights of our Users, third parties, and our company;

compliance with legal requirements and execution of court orders, requests, and other legal processes;

providing information to our representatives and advisors, including lawyers and accountants who help us comply with legal, accounting, and security requirements;

filing claims and defending interests in court proceedings, disputes, and other legal proceedings;

responding to requests from government bodies, including for the purpose of national security and compliance with law enforcement requirements;

for any other purpose for which you provide your consent.

5.3. We may use your identity, contacts, profile, technical data, and usage data to form a view on what we think you may need or what may be of interest to you. This is how we decide which offers may be relevant to you (we call this marketing). You may receive marketing communications from us if you have requested information from us or purchased goods from us, and in each case, you have not opted out of receiving such marketing communications.

5.4. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

6. DISCLOSURE OF PERSONAL DATA6.1. We maintain the confidentiality of personal data, except in cases where you have independently provided the relevant information for general access to an unlimited number of persons. By using certain features of the Website, you agree that some of your personal data may become publicly available.

6.2. We do not sell, trade, or transfer your personal data to any other company for any reason without your consent, except as specified in this Policy.

6.3. We reserve the right at any time to disclose any personal data we have collected when: (i) it is permitted or required by law; or (ii) it is done for the purpose of protecting, preventing, investigating actual or potential fraud, security problems, technical problems, unauthorized transactions, or other violations; or (iii) it is done for the purpose of enforcing applicable terms of use or other agreements; or (iv) it is done for the purpose of protecting against violations of the rights or safety of us, our Users, or the public, as required or permitted by law; or (v) you have given your consent to this. Also, we may transfer personal data to our successor in connection with a corporate merger, consolidation, partial or complete sale of assets, bankruptcy, or other corporate changes.

6.4. Our Website may contain links to websites or services of our partner networks, advertisers, transaction processors, etc. If you follow a link to any of these websites or services, please note that these websites and any services that may be available through them have their own privacy policies, and we do not assume any responsibility for these policies or for any information, including personal data, that may be collected through these websites or services, such as contacts and location data. Please review these policies before submitting any information or personal data to these websites or using these services.


7. SECURITY7.1. We employ appropriate data collection, storage, and processing methods and security measures to protect against unauthorized access, modification, disclosure, destruction, or other processing of your personal data in violation of current legislation. Only our authorized employees, agents, and contractors (who have agreed to keep personal data safe and confidential) have access to personal data on a need-to-know basis.

7.2. The exchange of personal data between us and the Users is carried out through a secure SSL communication channel, encrypted and protected by digital signatures. Any payment transactions will be encrypted.

7.3. You agree and acknowledge that the Internet may be subject to security breaches and that sending data over the Internet may be unsafe. We strive to use acceptable means to protect any personal data you grant us access to, however, we cannot guarantee its absolute security.

7.4. Depending on the nature of the risks associated with the proposed processing of your personal data, we will apply the following appropriate security measures:

organizational measures (including, but not limited to, staff training and policy development);

technical measures (including, but not limited to, physical data protection, pseudonymization, and encryption);

ensuring continuous availability and integrity (including, but not limited to, ensuring appropriate backups of personal data).

7.5. We have implemented procedures for finding and resolving any suspicious personal data breaches and will notify you and any relevant supervisory authority of a breach if we are legally obligated to do so.


8. PERSONAL DATA STORAGE8.1. We will retain your personal data only for as long as necessary for the purposes for which they were collected or for as long as required by law. This period may last after the end of your relationship with us, but only for as long as reasonably necessary for us to pursue our legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations (e.g., tax purposes), resolve disputes, and enforce our agreements.

8.2. To determine the appropriate retention period for personal data, we consider the volume, nature, and confidentiality of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8.3. When your personal data is no longer needed by us, we will destroy, delete, or anonymize it.


9.CHANGES9.1. We may unilaterally amend this Privacy Policy without prior notice. We will notify you of any changes or updates by publishing a new version of the Privacy Policy on the Website and updating the "Last updated" date at the top of this document. In addition, we may (but shall not be obligated to) provide additional notice of changes by sending a notification to your account or email address. By continuing to use the Website, you agree to such changes. If you do not agree with the changes in this Privacy Policy, you should immediately cease using the Website or any other aspect of our business.

9.2. The new Policy comes into effect from the moment of its publication on the Website, unless otherwise provided by the new version of the Policy.